Phone: 0456 CAREER (0456 227 337)

Course Fees

Self-paced on line:

Fee per unit       - $  165.00

Full course fee      - $2145.00

Please note prices do not include GST

Hard copy manuals are available for an extra fee.  If you would like a manual please ask us for a quote.

0456 CAREER (0456 227 337) or

Email and phone assistance are available (conditions apply)

         BSB20115 - Certificate II in Businessin Newcastle NSW

This qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.Business qualification Certificate II in Business in Newcastle NSW,Hunter business college business qualification


Successful completion of this course will result in a Certificate II in Business and will be suited to the following Job roles:

  • Administration Assistant

  • Clerical Worker

  • Data Entry Operator

  • Information Desk Clerk

  • Office Junior

  • Receptionist

Entry Requirements

There are no prerequisite qualifications or units required for this qualification.  However it is expected that participants have at least Year 10 level English language, literacy and numeracy skills.  Basic computer skills are also required.

Employability Skills

Employability skills include Communication; Teamwork; Problem-solving; Imitative and enterprise; Planning and organising; Self-management; Learning and Technology

Units of Competency

Total number of units = 12

1 core unit plus

11 elective units of which:

  • 7 elective units must be selected from the elective units listed below.
  • 4 elective units may be selected from the elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level.
  • if not listed below, 2 of the 4 elective units may be selected from either a Certificate I or a Certificate III qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome. 

Core Unit

BSBWHS201 - Contribute to health and safety of self and others

Elective units

BSBCUS201 - Deliver a service to customers

BSBIND201 - Work effectively in a business environment

BSBINM201 - Process and maintain workplace information

BSBINM202 - Handle mail

BSBINN201 - Contribute to workplace innovation

BSBCMM201 - Communicate in the workplace

BSBITU201 - Produce simple word processed documents

BSBITU202 - Create and use spreadsheets

BSBITU203 - Communicate electronically

BSBSMB201 - Identify suitability for micro business

BSBSUS201 - Participate in environmentally sustainable work practices

BSBWOR202 - Organise and complete daily work activities

BSBWOR203 - Work effectively with others

BSBWOR204 - Use business technology

FNSACC301 - Process financial transactions and extract interim reports

Delivery Options

Face to Face

Learning is with a qualified and experienced trainer.  This option is dependant on participant numbers and conditions apply.  Please contact our office with expression of interest for further details.

Self-paced distance learning

Participants may choose to receive their learning and assessment resources in hard copy, online or both.


​After achieving this qualification candidates may undertake:

  • BSB30112 Certificate III in Business

  • Other relevant Certificate III qualifications