Phone: 0456 CAREER (0456 227 337)

Course Fees

Self-paced on line:

Fee per unit      - $  165.00

Full course fee     - $2145.00

Please note prices do not include GST

Hard copy manuals are available for an extra fee.  If you would like a manual please ask us for a quote.

0456 CAREER (0456 227 337) or

Email and phone assistance are available (conditions apply)

        BSB30115 - Certificate III in Businessin Newcastle NSW

This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team. Hunter Business College certificate III in Business in Newcastle NSW, certificate III business qualificationin Newcastle NSW


Successful completion of this course will result in a Certificate III in Business.  Job roles and titles vary across different industry sectors.  Possible job titles relevant to this qualification include:

  • Customer Service Adviser

  • Data Entry Operator

  • General Clerk

  • Payroll Officer

  • Typist

  • Word Processing Operator

Entry Requirements

There are no prerequisite qualifications or units required for this qualification.  However it is expected that participants have at least Year 10 level English language, literacy and numeracy skills.  Basic computer skills are also required.

Employability Skills

Employability skills include Communication; Teamwork; Problem-solving; Imitative and enterprise; Planning and organising; Self-management; Learning and Technology

Units of Competency

Total number of units = 12

1 core unit plus

11 elective units, of which:

  • 7 of the elective units must be selected from the elective units listed below
  • 4 elective units may be selected from the elective units listed below, from this Training Package or from any current accredited course or endorsed Training Package at the same qualification level
  • if not listed below, 1 elective unit may be selected from a Certificate II qualification and 2 elective units may be taken from a Certificate IV qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core Unit

BSBWHS302 Apply knowledge of WHS legislation in the workplace

Elective units

BSBADM311 Maintain business resources
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBFIA301 Maintain financial records
BSBFLM303 Contribute to effective workplace relationships
BSBFLM305 Support operational plan
BSBFLM306 Provide workplace information and resourcing plans
BSBFLM309 Support continuous improvement systems and processes
BSBFLM311 Support a workplace learning environment
BSBFLM312 Contribute to team effectiveness
BSBINM301 Organise workplace information
BSBINM302 Utilise a knowledge management system
BSBINN301 Promote innovation in a team environment
BSBIPR301 Comply with organisational requirements for protection and use of intellectual property
BSBITU301 Create and use databases
BSBITU302 Create electronic presentations
BSBITU303 Design and produce text documents
BSBITU304 Produce spreadsheets
BSBITU305 Conduct online transactions
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBPRO301 Recommend products and services
BSBPUR301 Purchase goods and services
BSBSUS301 Implement and monitor environmentally sustainable work practices
BSBWOR301 Organise personal work priorities and development
BSBWOR302 Work effectively as an off-site worker
BSBWRT301 Write simple documents

Delivery Options

Self-paced distance learning

Participants may choose to receive their learning and assessment resources in hard copy or online.

Face to Face

Learning is with a qualified and experienced trainer.  This option is dependant on participant numbers and conditions apply.  Please contact our office with expression of interest for further details.


Preferred pathways for participants considering this qualification include:

  • BSB20112 Certificate II in Business or other relevant qualifications; or

  • Vocational experience assisting in a range of support rolls without a formal business qualification.

After achieving this qualification candidates may undertake:

  • BSB40212 Certificate IV in Business

  • Or a range of other relevant Certificate IV qualifications