Phone: 0456 CAREER (0456 227 337)

Course Fees

Self-paced on line:

Fee per unit      - $  165.00

Full course fee      - $2310.00

Please note prices do not include GST

Hard copy manuals are available for an extra fee.  If you would like a manual please ask us for a quote.

0456 CAREER (0456 227 337) or

Email and phone assistance are available (conditions apply)

         BSB30415 - Certificate III in Business Administration

This qualification applies to a range of administrative roles in varied contexts.

Individuals in these positions use some discretion and judgement and may provide technical advice and support to a team.


Successful completion of this course will result in a Certificate III in Business.  Job roles and titles vary across different industry sectors.  Possible job titles relevant to this qualification include:

  • Accounts Receivable Clerk

  • Accounts Payable Clerk

  • Clerk

  • Data Entry Operator

  • Junior Personal Assistant

  • Receptionist

  • Office Administration Assistant

  • Office Administrator

  • Word Processing Operator

Entry Requirements

There are no prerequisite qualifications or units required for this qualification.  However it is expected that participants have at least Year 10 level English language, literacy and numeracy skills.  Basic computer skills are also required.

Employability Skills

Employability skills include Communication; Teamwork; Problem-solving; Imitative and enterprise; Planning and organising; Self-management; Learning and Technology

Units of Competency

Total number of units = 13 
2 core units  plus
11 elective units , of which:

  • 7 elective units must be selected from the Group A units listed below
  • 4 elective units may be selected from the Group A or Group B elective units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
  • if not listed below, 2 of the electives units may be selected from a Certificate II or Certificate IV qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core Unit

BSBITU307 Develop keyboarding speed and accuracy

BSBWHS201 Contribute to health and safety of self and others

Elective units

Group A units

BSBADM307 Organise schedules
BSBFIA302 Process payroll
BSBFIA303 Process accounts payable and receivable
BSBFIA304 Maintain a general ledger
BSBITU302 Create electronic presentations
BSBITU303 Design and produce text documents
BSBITU304 Produce spreadsheets
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBWRT301 Write simple documents

Group B units 

BSBADM302 Produce texts from notes
BSBADM303 Produce texts from audio transcription
BSBADM311 Maintain business resources
BSBCMM301 Process customer complaints
BSBCUS301 Deliver and monitor a service to customers
BSBDIV301 Work effectively with diversity
BSBFIA301 Maintain financial records
BSBINM301 Organise workplace information
BSBINM302 Utilise a knowledge management system
BSBINM303 Handle receipt and despatch of information
BSBINN201 Contribute to workplace innovation
BSBIPR301 Comply with organisational requirements for protection and use of intellectual property
BSBITU301 Create and use databases
BSBITU305 Conduct online transactions
BSBPRO301 Recommend products and services
BSBSUS201 Participate in environmentally sustainable work practices
BSBWOR204 Use business technology
BSBWOR301 Organise personal work priorities and development
BSBWOR302 Work effectively as an off-site worker
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Delivery Options

Self-paced distance learning

Participants may choose to receive their learning and assessment resources in hard copy or online.

Face to Face

Learning is with a qualified and experienced trainer.  This option is dependant on participant numbers and conditions apply.  Please contact our office with expression of interest for further details.


Preferred pathways for participants considering this qualification include:

  • BSB20112 Certificate II in Business or other relevant qualifications; or

  • Vocational experience assisting in a range of support roles without a formal business qualification.

After achieving this qualification candidates may undertake:

  • BSB40507 Certificate IV in Business Administration

  • Or a range of other relevant Certificate IV qualifications