Course Fees

Self-paced on line:

Fee per unit      - $  220.00

Full course fee     - $2420.00

Please note prices do not include GST

Hard copy manuals are available for an extra fee.  If you would like a manual please ask us for a quote.

0456 CAREER (0456 227 337) or

Email and phone assistance are available (conditions apply)

          BSB40515 - Certificate IV in Business Administration

This qualification is suited to a range of individuals who use well-developed administrative skills and a broad knowledge base in a wide variety of administrative contexts. They apply solutions to a defined range of unpredictable problems, and analyse information from a variety of sources.

They may provide leadership and guidance to others.


Successful completion of this course will result in a Certificate IV in Business.  Job roles and titles vary across different industry sectors.  Possible job titles relevant to this qualification include:

  • Accounts Supervisor

  • Executive Personal Assistant

  • Office Administrator

  • Project Assistant.

Entry Requirements

There are no prerequisite qualifications or units required for this qualification.  However it is expected that participants have at least Year 11 level English language, literacy and numeracy skills.  Basic to intermediate computer skills are also required.

Employability Skills

Employability skills include Communication; Teamwork; Problem-solving; Initiative and enterprise; Planning and organising; Self-management; Learning and Technology

Units of Competency

Total number of units = 10 

This qualification has no core units 

10 elective units , of which:

  • 5 elective units must be selected from the Group A units listed below
  • 5 elective units may be selected from the Group A or Group B units listed below, or any currently endorsed Training Package or accredited course at the same qualification level
  • if not listed below, 1 elective unit may be selected from either a Certificate III or Diploma qualification
  • BSBITU307 Develop keyboarding speed and accuracy cannot be selected as an elective unit for this qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Elective units

Group A units

BSBADM401 Produce complex texts from shorthand notes
BSBADM405 Organise meetings
BSBADM406 Organise business travel
BSBADM411 Produce complex texts from audio transcription
BSBFIA401 Prepare financial reports
BSBINM401 Implement workplace information system
BSBITA401 Design databases
BSBITU401 Design and develop complex text documents
BSBITU402 Develop and use complex spreadsheets
BSBITU404 Produce complex desktop published documents
BSBWRT401 Write complex documents

Group B units

BSBADM407 Administer projects
BSBADM409 Coordinate business resources
BSBCMM401 Make a presentation
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBEBU401 Review and maintain a website
BSBFIA402 Report on financial activity
BSBINN301 Promote innovation in a team environment
BSBITS401 Maintain business technology
BSBMKG413 Promote products and services
BSBMKG414 Undertake marketing activities
BSBMED401 Manage patient record keeping system
BSBREL401 Establish networks
BSBRES401 Analyse and present research information
BSBRSK401 Identify risk and apply risk management processes
BSBSUS301 Implement and monitor environmentally sustainable work practices
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements

Delivery Options

Self-paced distance learning

Participants may choose to receive their learning and assessment resources in hard copy or online.

Face to Face

Learning is with a qualified and experienced trainer.  This option is dependant on participant numbers and conditions apply.  Please contact our office with expression of interest for further details.


Preferred pathways for participants considering this qualification include:

  • BSB30412 Certificate III in Business Administration or other relevant qualifications; or

  • Vocational experience assisting in a range of environments providing administrative or operational support to individuals and/or teams but without a formal business qualification.

Examples of indicative job roles for candidates seeking entry based upon their vocational experience include:

  • Accounts Receivable Clerk

  • Accounts Payable Clerk

  • Clerk

  • Data Entry Operator

  • Junior Personal Assistant

  • Medical Records Officer

  • Receptionist

  • Office Administration Assistant

  • Office Administrator

  • Word Processing Operator.

This breadth of expertise would equate to the competencies required to undertake this qualification.

After achieving this qualification candidates may undertake:

  • BSB50407 Diploma of Business Administration

Phone: 0456 CAREER (0456 227 337)