Business Documents and Correspondence

Writing business documents is a skill that requires practice, the more you practice the more your skills will improve.  How you approach business writing will determine not just the quality of what is produced, it will also impact on your efficiency when writing.  You may struggle to communicate your message if you jump in without thinking about what needs to be written and the task will take longer.

When writing business documents you must know your audience and the purpose of the document.  Business / organisational requirements, methods and standards as well as writing protocols, the importance of high quality business communication and the need to use the expected protocols and writing structures will all be examined.


  • Requirements, methods and standards
  • Audience and the purpose of the document
  • Format and structure
  • Emailing – electronic communication

At this workshop the following will be addressed:

  • Identification and planning of business documents
  • Document purpose and audience
  • Formats
  • Key points to be covered
  • Draft documents
  • Checking written documentationUsing electronic communication

Phone: 0456 CAREER (0456 227 337)